FAQs

Frequently Asked Questions

1. What is your quality guarantee? 

We have complete faith in our products, to the extent that we are proud of them. Any errors in material, design, or printing will be fully refunded or reproduced and shipped with no additional cost to you. WE WANT YOU TO LOVE THE PRODUCT YOU RECEIVE!

2. Do you accept returns? 

Due to sanitary reasons and to protect the health of our employees, all sales are final. We can not accept any returns at this time during the COVID-19 crisis. Should your shipment be damaged for any reason please contact us here

3. When does my order ship once I've placed it?

As always, we’re committed to WOWing you with every experience, and we’ll absolutely do our best to meet your needs. We're offering free shipping in all your orders and making everything we can to ship in 2-4 days.  However, during these challenging and evolving times, some shipments may experience delays that are beyond our control. If you have any questions about your order, please contact us.

4. What material is your face covering? 

Featuring dual-layer protection. Made of 100% high-quality polyester on the outside and 100% cotton on the inside for a softer feeling. All our products are made of non-toxic materials, printed with breathable water-based ink that won't dissolve. The whole product can be printed, even the ear loops!

5. What are Metal Prints? 

Metal prints are prints on aluminum done using our state-of-the-art UV printers. They give a very contemporary look to any wall. Favorite among prints used for offices, conference rooms and to give a stunning look to any space.