Contact Us

In Kool-Factory we want you to feel happy with our services. Our Customer Care Team is always here to help. Please use the form below to share your question or comment. We'll get back to you within 48 hours. 

To request a Quote for Custom Ceramic Tiles, please fill the form here 
For any inquiry about your order or shipping information, you can reach us at customercare@kool-factory.com
Mon – Fri, 8:00 AM - 5:00 PM EDT